Restaurant order management in one live queue
Tappflow puts restaurant order management on one screen: every order lands in a single live queue and moves through explicit statuses from received to served. The kitchen sees what's next, the floor sees what's ready, and nothing lives on a paper ticket that can fall off a rail.
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- Every order flows into one live queue your whole team works from
- Explicit status tracking from received to served — no guessing, no lost tickets
- Runs on the phones your staff already carry, no kitchen display hardware
Orders die in the gap between floor and kitchen
A ticket falls off the rail and table nine's mains simply never fire. The kitchen finishes a dish that sits in the window while its server runs food to the patio. Someone shouts a modification across the pass and it lands on the wrong plate. On a slow Tuesday you absorb these misses; on a full Friday they compound into refunds, comped desserts, and reviews that mention the wait instead of the food. The problem isn't effort — everyone's sprinting. It's that no single, current picture of the night's orders exists anywhere.
Paper tickets lost, smudged, or double-fired
Orders live in a queue that can't fall off a rail
Nobody knows if table nine's food is fired, plated, or forgotten
Live statuses from received to served, visible to everyone at once
Finished dishes dying in the window
The floor sees 'ready' the moment the kitchen marks it
Kitchen display systems that cost like a line cook
The queue runs in the browser on phones you already own
One queue, one truth, every order accounted for
Tappflow gives every order a home: a single live queue that both kitchen and floor work from, on the phones and tablets they already carry. Each order enters as received and moves through explicit statuses until it's served, so at any second anyone can answer the only question that matters mid-rush — where is table nine's food? Because the queue is part of the same platform as your menus and table service, the loop closes naturally: guests browse the menu from the table tag, the order enters the queue, and when they need something mid-meal, a tap calls the waiter without anyone flagging down staff. Order volume scales by plan, up to fifteen hundred orders a month on Pro, with usage always visible — enough headroom for genuinely busy rooms before stepping up to unlimited.
A single live queue for the whole team
Orders from your tables flow into one queue instead of scattering across paper tickets, memory, and shouted updates. Kitchen and floor look at the same list, sorted by what's next, so the night runs on shared information rather than adrenaline and hope.
Status tracking from received to served
Every order carries an explicit status through its whole life — received, in progress, ready, served. Staff update it with a tap as work happens, which means expediting becomes glancing at a screen, and 'did anyone start table nine?' gets answered in one look instead of three conversations.
No kitchen display hardware to buy
The queue runs in a mobile browser on the devices your team already owns. There's no proprietary kitchen display to mount, license, or repair — a genuine saving for independents, and one less thing to fail mid-service on the busiest night of the month.
Connected to the table, not just the kitchen
Because ordering, menus, and table service share one platform, the queue knows its tables. A guest who wants to add a drink taps the table tag and calls their waiter; the addition enters the same queue with the same tracking — no side channels, no verbal orders that never got rung in.
Volume that grows with your service
Order capacity scales with your plan, up to fifteen hundred orders a month on Pro and unlimited above, with current usage always visible in the dashboard. Start on the free trial, run real services through the queue, and upgrade when your volume tells you to.
How the order queue runs a rush
From the first order of the night to the last plate served — one queue keeping every station honest.
Orders land in the queue as received
Each new order enters the live queue with its table and details, visible to kitchen and floor at the same moment — no ticket to hand off, no rail to fall from.
The kitchen works the list in order
Cooks move orders to in-progress as they fire, and the queue reorders itself around what's next — the expo's whiteboard, minus the whiteboard and the handwriting.
Ready means the floor knows instantly
When a dish is marked ready, its server sees it immediately and runs it while it's hot, instead of discovering it three minutes later dying under the heat lamp.
Served closes the loop
The final status change retires the order from the active queue, leaving a clean record of the night — every order accounted for from received to served.
“When every order has a status, no table's dinner can silently disappear between the floor and the pass.”
1
live queue replacing tickets, memory, and shouting
1500
orders a month on Pro — with unlimited above
0
kitchen display hardware to buy, mount, or repair
Frequently asked questions
Everything owners ask about live order queue before switching.
Orders are tracked from received to served, with staff updating progress as work happens — received, in progress, ready, served. The point is a shared, current picture: anyone on the team can see exactly where any table's food stands without asking around the pass.
No — the live queue plays that role in the browser on phones or tablets you already own. There's no proprietary display hardware to purchase or mount. If you already run a KDS you love, the queue can still serve the floor side: tracking what's ready and what's been served.
It's one platform end to end. Guests browse the menu by tapping the table's NFC tag, orders flow into the queue, and mid-meal requests — another round, the bill — route through the same tag to the assigned waiter. The queue always knows which table an order belongs to.
Capacity scales with your plan — up to fifteen hundred orders a month on Pro, and unlimited on the top tier — with your usage always visible in the dashboard. Check the pricing section for current limits, and use the free 30-day trial to run real services through it first.
Everyone works from the same live queue, and per-staff table assignments keep each server focused on their own section's orders and requests. The kitchen watches what's next to fire; each server watches what's ready for their tables — one truth, filtered by role.
Works better together
Every Tappflow feature runs on the same tags, tables, and dashboard — turn one on and the rest are a click away.
See it live at your own tables
Set up in an afternoon, test it through a real weekend service, and keep it only if your team does.
Free 30-day trial · No credit card · Cancel any time