Shipping Policy

Thank you for shopping with Tappflow. Here's everything you need to know about how we ship your NFC tags.

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders with custom laser engraving may require an additional 1-2 business days for personalization.

You will receive an email confirmation when your order is placed and another notification with tracking information once it ships.

Domestic Shipping (United States)

International Shipping

We ship to select international destinations. International orders typically take 7-14 business days for delivery, depending on the destination and customs processing.

Please note: International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in our shipping costs.

Order Tracking

All orders include tracking. Once your order ships, you'll receive a tracking number via email. You can also track your order through your account dashboard.

Delivery Issues

Lost Packages

If your tracking shows your package as delivered but you haven't received it, please check with neighbors and your local post office first. If still missing, contact us within 7 days of the delivery date and we'll work with the carrier to resolve the issue.

Damaged Packages

If your order arrives damaged, please take photos of the packaging and product, then contact us through our contact page within 48 hours of delivery. We'll arrange a replacement or refund.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately — we may be able to update the address before shipment.

Contact Us

For shipping questions or delivery issues, please contact us through our contact page or visit our help center.